I would like to thank you for your many years of management of my properties. Over 10 years, I have engaged many different management companies in Bay Area; Krystle Properties is the best. I’m very satisfied with your management since you began managing my properties over 5 years ago. Your tenant selection, property maintenance, and expense control have been excellent. Most of all, I rely on your honesty and integrity. Even when I’m going to sell my house, Davina has recommended vendors for getting my house “Sell Ready”. It makes my life a lot easier not having to worry about those properties.
I can not thank you enough for your great work and efforts! For all the above reasons, I would like to highly recommend Krystle Properties to anyone who is seeking a company with excellent leasing and management.
“As home owner, I have been working with Krystle Properties for about three years. Krystle Properties has provided very professional services to take care of our rental properties. I am very happy with their services and how they are keeping a good balance to keep both the owner and tenant happy.
They keep me informed of all major issues with the properties and upkeep that’s needed. It is ultimately the owner’s decision to make the home suitable for living. As owner, we wanted to have happy tenants also and Krystle Properties is definitely providing the services to make that happen.”
“I am a home owner and used Krystle Properties to rent my house out, and I also rented a storage unit from Krystle Properties; so I can be relatively objective in my assessment of this organization.
As a landlord:
Talked to Derrick over one weekend after we decided to rent the house out; Krystle got a renter come in to see the place the next Thursday and it was rented out. Talking about WOW! It did take a little bit time and efforts to clean the place and finally had the renters move in a couple of weeks later, but the speed and professionalism they demonstrated during the whole process were definitely topnotch. They were all very responsive to all of my inquiries, all emails and phone messages were returned within 24 hours; in addition, they are being very reasonable in negotiation of the contract and it made me feel very comfortable working with the team. If I had another property to rent, I will definitely work with them again!
As a tenant of a storage unit:
I was presented with multiple options of storage units and the prices were very reasonable compared to the traditional storage companies. Was able to check it out and move everything into the unit on the same weekend. When I was moving out, they even refunded the money for the days since I moved out, which I didn’t really expect since I have already paid for the month. Everything worked out so perfectly and I will rent a storage unit from them in a heartbeat if such needs arise in the future.”
“Amazing customer service! Krystle and her team made us feel like we were their #1 tenants. Whenever we needed anything done at the house, her team was there to support us (bee’s, garage door derailing, sprinkler system issues, etc). Not once did we feel like we were in line with others. Our phone calls were responded to quickly and they always had great attitudes about everything. Thank you Krystle Properties for 2 years of excellent customer service and for making us feel like we were a part of your family!!!”
“I started first with Krystle Properties and they were great from the beginning. Krystle went out of her way to set up viewings and let me know of upcoming opportunities. I was impressed at how quickly and how willingly she took care of me. Kathy was phenomenal at showing me the quickest routes to get to some of the places we viewed, as well as giving me some general information about the area (farmer’s markets and some events) and where some key things are, like the closest shopping centers, and downtown, etc.”
“I recently found myself needing a place to live in Vallejo and went to Krystle Properties. They quickly found me a great unit. I specifically worked with both Derrick and Krystle, they were both very professional and friendly. I filled out my application on Tuesday and was called with an approval on Wednesday. Fantastic service! I would recommend Krystle Properties to any renters in the Vallejo / Benicia area”